What to do in case of emergencies?

When you rent a vehicle from us, we are there for you in emergencies.

Our vehicles are maintained with great care and expertise, in order to guarantee maximum quality and safety. Despite such care, there can always be an unexpected emergencie. For these situations we offer AAA roadside assistance.

You can contact them with the following number:

0320- 413342 (24/7)

What does our breakdown assistance cover:

Our goal is to help you get back on the road as soon as possible. Dependening on the urgency of the situation, we will offer a on the spot repair or a replacement vehicle. You can also use this service if the breakdown was self-inflicted(additional costs).

Damage or collision

When you are involved in a collision, you can use the standard procedure, ie;

• With no injuries Fill out the form damage in the vehicle
• Inform the rental company within 24 hours
• When the vehicle is no longer drivable we can provide alternative transport

Furthermore, we apply what is stated in our rental conditions.